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If it is our mistake, please call us at 800-317-2737 and we will promptly fix it by replacing or exchanging the incorrect product If you changed your mind,please call us at 800-317-2737. 

If the product is unopened and you purchased it within the last 30 days, we will take it back for full credit, less the cost of return shipping. If you have any other problems or concerns, please call us at 800-317-2737. We'll be happy to assist!

BioMass Packaging
3220 Blume Drive, Suite 111
Richmond, CA 94806 
510-243-9501 or 800-317-2737

For ordersover $700, call us for a quote 1-800-317-2737
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